Financial Services
ePLDT Ventus provides a wide array of international and domestic banking and finance solutions and other related financial services for large corporations including:
· Payment Reversals
· Account Management
· Credit Card Activations
· Cash Advance Pin Registration
· Products and Services Inquiry
· Customer Surveys
· Card Replacements
· Card Blocking for Lost/Stolen and Damaged Cards
· Merchant Helpdesk
· Finance Charge Computation
· Payments and Refunds
· Claims Processing
· Fraud Detection/ID Validation
We develop business solutions to improve processes & align metrics.
We provide customer service delivering high-level service to credit card customers.