Telecommunications and ISPTelecommunications and ISP
At Ventus, we understand the importance of partnerships. We also recognize that the ability to help our clients meet their financial goals is critical to the success of their business.
How can we help you?
We enable local long distance and wireless providers and telecommunications equipment manufacturers worldwide to meet business challenges and grow their customer base through a broad range of cost-effective, customer-focused programs covering everything from campaign management and welcome calls to complex technical support. The results for our clients include high customer satisfaction and sales rates with lower overall costs.
ePLDT Ventus provides customer interaction solutions for a leading wireless services provider with 25.5 million subscribers on its GSM network. We also support and provide solutions for, a local wireless Broadband Internet Service Provider in the Philippines.
Our current applications include:
Our current applications include:
· Products and Promotions Inquiries
· Billing Inquiries
· Post- and Self-Install Support for Broadband ISP customers
· Technical Support for Network Issues
· Voice Mail Transcription
· Sales and After Sales