Contact Us      Careers      Sitemap      
 
            Customer Care
       Technical Support
            Sales Support
            B2B Electronic Data Interchange
            Financial Services
            Market Surveys & Research
            Procurement Logistics
            Back Office Fulfillment
            Appointment Setting and Lead Generation
Technical Support

ePLDT Ventus has become one of the leading customer interaction outsourcers for technical support programs because we create value for our clients by focusing on quality.
The result of our high quality approach is lower handle times, lower dispatch rates and higher first-call resolution rates—resulting in a lower overall cost-per-solution. 

Our technical support programs include:
·        Level 1, 2 and 3 Support
·        Helpdesk Support
·        3rd party/Software troubleshooting
·        Remote Desktop Troubleshooting
·        Warranty Configuration and Sales
·        Product Installation
·        Product Activations
·        Service Dispatches
·        Citrix Support
·        Satellite Dish Support
·        Desktop and Laptop Hardware Support
·        Broadband Support
·        HDTV Support
·        Office Machine Support
·        Digital Audio and Imaging Support
·        Universal Remote Control