Procurement LogisticsProcurement Logistics
In the business of distribution of IT products and services across North America and the rest of the world, ePLDT Ventus is in the frontline providing procurement and logistics service in the U.S., Canada and the UK.
From Business-to-Business (B2B) transaction of purchasing, distribution to retail and marketing, ePLDT Ventus is in touch in streamlining these processes worldwide. Technology and solutions program are implemented across the sales and customer focus area within the program. We continue to ensure excellent performance in order to handle the client’s logistics requirements effectively.
Our current applications include:
· Account Management
· Order Processing
· Refunds
· e-Commerce
· Warranty Services
· Customer Retentions
· Dispute Resolution
· Returns and Reversals
· Order Management
· Customer Acquisitions
· Billing and Payments
· Order Tracking
· Helpdesk Support
· B2B Outbound and Inbound Sales
· Level 1, 2 and 3 Tech Support
· Warranty Config and Sales
· Cross-sell
· Direct Corporate and Consumer Sales
· Up-sell
· Consultative
· General Procurement