Corporate OverviewCorporate Overview
Founded in 2001, ePLDT Ventus offers a wide variety of customer interaction services to an impressive array of Fortune 500 customers in the U.S., Canada, the U.K and the Philippines. We believe in delighting our customers by continuously creating and introducing innovative solutions to meet even the most demanding of requirements.
Our comprehensive contact center solution is comprised of high quality, cost effective voice and back office transaction processing services, and our fully integrated delivery platform provides our clients with the flexibility to choose the channels that best meet their needs.
With more than 7,000 employees, ePLDT Ventus has the experience and the resources to provide a wide variety of voice and non-voice services including inbound and outbound customer service, telesales, technical support, and email and back-office processing. Operational excellence is key to our ongoing success with each of our clients. Our robust 24/7/365 day operation is supported by state of the art hardware and systems, quality processes, highly trained personnel, and considerable bench strength ensures the best possible result for our clients and their end-customers.