- Finished at least 2nd level in college or graduate of any 2-year course.
- Strong English verbal communication skills including active listening.
- Must be customer focused, enthusiastic, prompt, courteous, and patient in handling customer concerns
- Highly motivated and has the initiative to learn, with keen attention to details
- With high tolerance for stress, pleasant disposition and excellent judgment skills
- Willing to work on shifting schedule and extended working hours
- Computer literate and must have proficiency in keyboarding
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